Application Support

At Prisma Scientific, we believe that purchasing an instrument is only the beginning. To unlock its full potential, you need expert guidance, tailored training, and ongoing support that connects the technology to your real-world applications. That’s where our Application Support service comes in.

Our application specialists bring decades of combined experience in materials characterization across industries such as pharmaceuticals, food, additive manufacturing, electrochemistry, nanotechnology, and more. We work closely with you to ensure your team not only understands how to operate the instruments, but also how to translate the results into meaningful insights for your research and production challenges.

What We Offer

• Hands-On Training – customized sessions at your site or in our lab to build confidence in instrument operation and data interpretation.

• Method Development – designing tailored measurement methods suited to your specific samples and workflows.

• Data Analysis & Interpretation – expert support to help you understand your results and apply them effectively.

• Problem-Solving Consultancy – addressing material challenges with scientific know-how and application expertise.

• Ongoing Guidance – continuous access to our team whenever you need support, from simple questions to complex troubleshooting.

Why Prisma Application Support?

• Customer-Centric Approach – we start with your goals and build everything around your needs.

• Industry Versatility – expertise that spans academia and industry, from R&D to production.

• Direct Access to Experts – work with specialists who know the instruments and your materials.

• Accelerated Results – shorten the learning curve and reach reliable outcomes faster.

Success Stories / Example Projects

Our application support has helped customers across Israel achieve breakthrough results, for example:

• Pharmaceuticals – optimizing particle size distribution in a new oral drug formulation to improve bioavailability.

• Additive Manufacturing – validating powder flowability and particle distribution for consistent 3D printing quality.

• Food Industry – characterizing emulsion stability to fine-tune product texture and shelf life.

• Electrochemistry & Batteries – developing a measurement method to monitor electrode porosity and surface area for higher energy density.

• Academia – supporting research groups with method setup, training, and publication-ready data.

By combining cutting-edge instruments with hands-on expertise, Prisma Scientific ensures your scientific and industrial projects succeed from the very first measurement.