Technical Service

At Prisma Scientific, we know that keeping your instruments in peak condition is critical for ensuring reliable results and uninterrupted workflows. That’s why we provide comprehensive technical service and calibration solutions, performed by highly trained engineers who specialize in Malvern Panalytical and complementary systems. Our mission is to give you complete confidence in your data, with service that goes far beyond “fixing problems” — we partner with you to protect your investment, maximize uptime, and extend the lifetime of your equipment.

Our Services Include

• Preventive Maintenance – scheduled care to keep your instruments running smoothly and minimize downtime.

• Calibration & Verification – certified calibration procedures using manufacturer standards to ensure accuracy and compliance.

• Repairs & Troubleshooting – fast, professional response to technical issues, restoring performance with minimal disruption.

• Software Updates & System Optimization – ensuring your instruments operate with the latest features and reliability.

• Application Support – bridging service and science, helping you get the most out of your system for your specific workflows.

All service and calibration work is carried out by experienced engineers and application specialists, trained and certified to the highest standards.

Why Choose Prisma?

• Local Expertise – fast, responsive support across Israel.

• Manufacturer-Level Standards – service protocols aligned with global Malvern Panalytical guidelines.

• Trusted Partnership – more than maintenance, we provide consultancy and hands-on training to help your team operate instruments effectively.

• Peace of Mind – validated instruments, reliable data, and reduced risk of downtime.

With decades of combined experience and a customer-first philosophy, Prisma Scientific ensures your instruments remain accurate, compliant, and ready to deliver insights when you need them most.